Knowledge base

FAQ

Contents:

Short videos how to get your samples

What is Lucid Samples

Lucid Samples is a quality sample packs providing service, which has an ultimate goal to make the musical world better as well as easier to keep up with. We are proud to give you the best sample packs, containing quality music production tools which will make the process of producing music a pleasant experience not a chore. The products you find on our website are constantly maintained and updated, therefore you can use them within any popular Digital Audio Workstation software. All the sample packs are made by professional manufacturers, with passion and heart for electronic music and sampling culture. Since our beginning the goal of Lucid Samples is to make samples very intuitive for new producers, as well as powerful tools for very experienced sample users.

How does Lucid Samples online shop work?

No difficulties here:

  • You browse through categories and choose a product which caught your interest (there is a preview option for all sample packs and add it to cart.
  • After adding a product to the cart you can either continue shopping or proceed to checkout. The section how to buy explains a bit more about the shopping procedure.

When you finish the payment procedure, you will get the download links immediately. If you have any questions concerning your order, email us via contact form. Here is a short tutorial step-by-step: How to order samples?

Downloading and extracting files

After you finish the payment procedure, you will get the download links displayed. You can also visit your order history. There you will find all the orders you made with this account and all the download links.

How to unpack archives? Which software can I use to unpack (extract) samples?

To unpack samples you can use 7zip, which is free (for commercial and non-commercial use) and open source software. It is available for OS: Windows, Linux, Mac OS X, Unix and others. You can download it here: https://www.7-zip.org/download.html

Video tutorial: https://www.youtube.com/watch?v=hroounsMWlo

7zip F.A.Q - more questions and answers: 7zip website

The 7-zip is an example. Of course you can use any other kind of unpacking software.

Shipment methods

It is possible to order your sample packs on CD. If you choose this shipping option during the checkout, you will get the package in next 2-8 days (depending on your location) and you will also get the download links immediately.

Which payment methods do we accept?

The easiest way to pay for samples on Lucidsamples is to use a credit/debit card. We are supporting the most popular cards. We use only trusted and safe payment services like PayPal, Stripe and Skrill. It is the fastest and safest way. These payment systems do not even require you to set up a user account.

We also support payment through traditional bank wire. This method is also safe but can take up to few days for the money to reach our bank account and additional cost most likely will occur (it depends on your bank).

Is purchasing online safe?

Lucid Samples is using all possible means of security to ensure that every transaction is as safe as it can be. All Lucid Samples site are secured and no payment information will be stored on our server. The connection is encrypted by high quality SSL certificate so nobody can see any of your sensitive information you give while shopping online. None of your personal information will be passed to third party or distributed in any way or form, also our site is spam free.

What is SSL? How does it protect my information?

SSL (Secure Socket Layer) is a method of encrypting data sent through the Internet. It ensures that even if someone will see what you sent, it will be a useless string of weird characters instead of you login, password or credit card number. Only your computer and the internet server which handles your payment are able to read this information as only they have special key to translate this string of weird characters into needed information. To check if you are protected, check if there is a little padlock icon on the address bar of your browser at the top left side of your screen.

Refund policy

We sell mainly digital products. At the moment you download our product, you are no more able to get your funds back. The exception is made only in case if we fail to deliver you the products or you have a severe problem with downloading the sample pack. In any other case the refund is not an option, if you have question upon the matter please contact us.

About Licences

You can read about our licensing system on Royalty free section.

Free Samples

Free samples are the way of showing you the quality of our work. They serve exclusively for demonstration purposes, but for your comfort and respect you are authorized to use them for any commercial purposes under one condition: to give Lucid Samples credit/attribution and recognition as the owner of samples you've used to make a track, mix or any other musical purpose. You can do it by adding a link to our webpage (www.lucidsamples.com) or our logo. You can tell about us on social media.

It is simple: we give you free sample packs, you help us with advertising and everyone is satisfied. We prepared a good quality graphic and you can download it from this link (Media Pack).

To sum up, you give us credit for the samples, we let you use them freely even in commercial projects. If you want to show your gratitude, you can purchase the commercial sample pack from which the free ones are presented. That motivates us to make more free and commercial samples. If you have any questions about the licensing, please email us at the email address on the bottom of this page or use this contact link.

Commercial Samples

When you pay for our commercial samples, you pay only once. No additional fees. You can use them for the rest of your life. Remember however that when you buy the samples you are not buying the OWNERSHIP of them, the ownership is still bound to Lucid Samples, in fact you are buying the rights to use them in your commercial projects without any additional costs and all the privileges.

If you want you can give Lucid Samples credit for the work by putting our logo or link to our website in your project, your website, or social media. If you have any more questions about the term of use of the samples please send us an email or use this contact link.

It is very important to read and obey the Terms and Conditions of Use as this section contains all the information needed for commercial usage of our products.

DAW Software Compatibility

All our samples are designed to work well with all major Digital Audio Workspace (DAW) software. Our products come in following formats:

  • Ableton Live
  • Acid Pro
  • Cakewalk
  • Sonar
  • Cubase
  • Garage Band
  • FL Studio
  • Logic Pro
  • PreSonus Studio
  • Pro Tools
  • Reason
  • Sony Acid
  • Steinberg Cubase
  • And others...

You can use them in following software:

  • WAV Samples - 16-Bit or 24-Bit
  • Apple Loops / AIFF - 16-Bit or 24-Bit
  • Rex2 - Audio sample loop file format
  • MIDI - Ready Melodies and Sequences
  • SF2 / Soundfonts - Multi Sampled Instruments
  • And others...

Patches / presets for:

  • Battery
  • EXS24
  • Halion
  • Kontakt
  • Machine
  • Massive
  • Reason
  • NN-XT Sylenth And others...

Keep in mind that:

  • Each product (sample pack, loop, or SFX) has its format written in product description
  • We don't take responsibility for your hardware/software limitations. Eg. There is no program that supports all music formats. Please check the product description and your hardware/software documentation for more information on file formats support

If you are not sure we are ready to help. Contact us through email (at the bottom of this page) or contact form.

What program do I need to open SF2 format?

SF2 (soundfont2) samples can be opened in any DAW or separate vst sampler, which reads SF2 format. Here is a list which ones read this format of samples:

  • FL Studio DirectWave
  • Logic Pro EXS 24
  • Kontakt
  • HALion
  • Emulator X
  • Proteus X
  • Machfive
  • Independence
  • VSampler
  • SFZ+

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